We want you to love our products and enjoy your shopping experience with us. On this page you will find details about how to return or exchange your purchases made online or in stores.

Refund and Exchange Policy and Instructions

If you change your mind about the products you have purchased from us, we will refund the purchase price or exchange those products (other than gift cards or seconds) in the country in which they were purchased, subject to the following conditions :

Note:

Shipping cost will not be refunded.

Items purchased in store cannot be returned via online return postage.

Faulty Items Returns

If an item is faulty, wrongly described or different from the sample shown then we will meet our legal obligations which may include refunding the purchase price or providing a replacement product, provided the item is returned within a reasonable time with proof of purchase.

RETURN INSTRUCTIONS:

1. If you wish to return or exchange an item purchased online via post, please fill in this Return form 

2. Properly wrapped your item in a sealed condition. 

3. Ship your return item using any courier service.

4. Contact us to follow up your return status if you did not received any feedback from us after 2 weeks.